01 / Accepted payment methods
The payment methods currently available are displayed at checkout. Availability may vary by country, currency, device or payment provider. A method shown elsewhere on the website is not guaranteed to be available for every order.
02 / Secure payment processing
Payments may be processed through third-party payment gateways using secure hosted or tokenised technology. Where checkout is hosted by a payment provider, sensitive payment credentials are submitted directly to that provider rather than stored in full on Vyior systems.
You are responsible for using a payment method that you are authorised to use and for providing accurate billing information.
03 / Authorisation and fraud prevention
Submitting payment authorises the payment provider and relevant financial institutions to process the transaction. An order may be held, declined or cancelled if authorisation fails, if identity or address checks cannot be completed, or if activity presents a reasonable fraud or security risk.
We may use automated or manual risk checks and may ask for additional information where reasonably necessary to protect customers, the business or the payment ecosystem.
04 / Currency, taxes and conversion
The currency charged will be the currency displayed at checkout. Your bank or card issuer may apply its own exchange rate, foreign-transaction fee or other charge where your account uses a different currency. Those external charges are not controlled by Vyior.
05 / Pricing errors and promotions
We try to keep prices accurate, but obvious pricing or technical errors may occur. If a material error is discovered before acceptance of the order, we may contact you with the correct price or cancel the affected item. Promotions may have eligibility, timing, product, quantity or geographic restrictions.
06 / Refunds
Approved refunds are generally returned to the original payment method unless another method is required by law or is agreed for a legitimate reason. We can control when we submit a refund, but not how quickly a bank or payment provider posts it after submission.
07 / Payment concerns and chargebacks
If you believe a transaction is duplicated, incorrect or unauthorised, contact support@vyior.com promptly so we can investigate. Nothing in this policy prevents you from using legitimate rights available through your bank, card issuer or payment provider.
Knowingly making a false payment dispute, using payment credentials without authorisation, or abusing refund and chargeback procedures may result in order cancellation, account restrictions where applicable, or other lawful protective action.
CONTACT & OPERATOR DETAILS
For any queries or further assistance, please feel free to contact us at support@vyior.com. You can also visit our website at vyior.com. Registered ID: HE 500354.
Registered Office: 4 Evagora Pallikaridi, Alambra, 2563, Nicosia, Cyprus